Resolve API

We make your app an agent inside Resolve

Software companies embed Resolve to act as an invisible intelligence layer. Build once, and let users trigger your software's actions via natural language on WhatsApp.

How the integration works

1

User sends a message

"Cancel my appointment for tomorrow at 3 PM."

2

Resolve extracts intent

AI understands the goal is `cancel_appointment` and extracts entities: `date=tomorrow`, `time=15:00`.

3

Webhook to your Software

We securely call your API to execute the action.

POST /api/webhooks/resolve
Content-Type: application/json

{
  "intent": "cancel_appointment",
  "user": {
    "phone": "+15550192834"
  },
  "entities": {
    "date": "2026-07-13",
    "time": "15:00"
  }
}

4

Resolve replies

Your API returns success, and Resolve formats a natural reply: "I've cancelled your 3 PM appointment. Can I help you reschedule?"

Apply for Partner API Access

Integrate your booking, HR, or D2C app.